Thrustmaster

Just to let everyone know: I recently bought a T2 for about 120 (heard you can get it cheaper bummer), and since I have read some stories about the springs and such breaking and the stories that go along with them like, I emailem em and I never heard bak etc... Well I race just about everynight so I decided to take some pre-emtive action. WWW page and within one day I had a reply back stating that I will have some new springs sent to me in the mail, and in fact that they were on the way! I think this is great response and I enjoy the fact that the company is willing to go the extra step to satisy ME their customer.. My .04 cents

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> I recently bought a T2 for about 120 (heard you can get it cheaper bummer), > and since I have read some stories about the springs and such breaking and the > stories that go along with them like, I emailem em and I never heard bak etc... > Well I race just about everynight so I decided to take some pre-emtive action. > WWW page and within one day I had a reply back stating that I will have some > new springs sent to me in the mail, and in fact that they were on the way! > I think this is great response and I enjoy the fact that the company is > willing to go the extra step to satisy ME their customer..

Mint T2 for sale. Seven day money back guarantee. Best offer before July 25. Chuck Stuart - Mesquite TX USA

>Subject: Thrustmaster >Date: Wed, 17 Jul 1996 21:17:05 GMT >Keywords: T2 <big snip> Thrustmaster offers the best technical support I have ever seen. They send you parts or do repairs without any hesitation. Thanks, guys! Josh

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>>Subject: Thrustmaster >>Date: Wed, 17 Jul 1996 21:17:05 GMT >>Keywords: T2 ><big snip> >>I think this is great response and I enjoy the fact that the company is >>willing to go the extra step to satisy ME their customer.. >>My .04 cents >Thrustmaster offers the best technical support I have ever seen. They send >you parts or do repairs without any hesitation. Thanks, guys! >Josh

I'll add to that I e-mailed them with a problem I had just Three days ago, my wife just called me here at work to tell me that I got parts from them. Can't Beat that! Andy A http://www.***comm.net/~tomcat

I did NOT write any of the following post:

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> >> I recently bought a T2 for about 120 (heard you can get it cheaper bummer), > >> and since I have read some stories about the springs and such breaking and the > >> stories that go along with them like, I emailem em and I never heard bak etc... > >> Well I race just about everynight so I decided to take some pre-emtive action. > >> WWW page and within one day I had a reply back stating that I will have some > >> new springs sent to me in the mail, and in fact that they were on the way! > >> I think this is great response and I enjoy the fact that the company is > >> willing to go the extra step to satisy ME their customer.. > I'm French and I was searching for the adapter to use my T1 with NFS, > Nobody in France was able to sell it to me! They don't even have heard > about it!! Poor little country!! > I sent an Email to Thrustmaster, they reply in two days, telling me it > was send ASAP, witn no money charge, like they do in the U.S!! > One little week later, I find it in my postal box!! > Thanks again !!

-- Chuck Stuart - Mesquite TX USA

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>> I recently bought a T2 for about 120 (heard you can get it cheaper bummer), >> and since I have read some stories about the springs and such breaking and the >> stories that go along with them like, I emailem em and I never heard bak etc... >> Well I race just about everynight so I decided to take some pre-emtive action. >> WWW page and within one day I had a reply back stating that I will have some >> new springs sent to me in the mail, and in fact that they were on the way! >> I think this is great response and I enjoy the fact that the company is >> willing to go the extra step to satisy ME their customer..

I'm French and I was searching for the adapter to use my T1 with NFS, Nobody in France was able to sell it to me! They don't even have heard about it!! Poor little country!! I sent an Email to Thrustmaster, they reply in two days, telling me it was send ASAP, witn no money charge, like they do in the U.S!! One little week later, I find it in my postal box!! Thanks again !!

I just wanted to post something about the excellent customer service that Thrustmaster offers. My joystick broke the other night and it was way past warranty but i mailed them and they had replied saaying that the new parts were in the mail. Keep up the work guys. Thanks, Jeff -