Purchased Nascar Pro Wheel on 9/28/97
Snaped gas return spring on 11/5/97
They may have improved the design BUT not the QUALITY.
Does TSW have overnight shipping?? {g}
Jay
I had my springs snap also; however, I never had any problems with
Thrustmaster. I e-mailed them my problem through their web page and I not
only received springs for both gas and brake...they sent me spare springs as
well. And the new springs are stronger. Have you tried their web page? My
response was quick and satisfactory. Just thought I'd let you know.
> I saw your post in the newsgroup and just wanted to let you know I had the same
> problem. I wrote to thrustmaster, after having the same problem with the T1
> and the T2, and got no reply at all. I'll never buy another thing from
> Thrustmaster. Just thought I'd let you know your not the only one to get shafted
Add me to the list of those who are extremely disappointed with
Thrustmaster. The new pedals utilize 2 springs on each pedal, but they
seem to break twice as fast as the old ones (I broke both throttle
springs in less than a month). I called Thrustmaster and was told they
do not have any replacement springs yet, so I guess we are screwed for
now. I tried to make a spring myself, but it didnt make it a week.
Anybody got any opinions on the TSW? I am going to seriously look at
getting one of these wheels. How is TSW customer support? How long do
the damn springs last?
I saw your post in the newsgroup and just wanted to let you know I had the same
problem. I wrote to thrustmaster, after having the same problem with the T1
and the T2, and got no reply at all. I'll never buy another thing from
Thrustmaster. Just thought I'd let you know your not the only one to get shafted
Thrustmaster's email SUCKS, but give them a call on the phone and they
are extremely willing to send out new parts to you for free. They have
been great to me. And they will admit on the phone that their email is
jammed up for weeks.
-JH-
> I saw your post in the newsgroup and just wanted to let you know I had the same
> problem. I wrote to thrustmaster, after having the same problem with the T1
> and the T2, and got no reply at all. I'll never buy another thing from
> Thrustmaster. Just thought I'd let you know your not the only one to get shafted
I snapped my throttle spring but used *** bands to fix it. I just super
glued some plastic hooks onto the pedal and the inside of the bottom plate,
cut out some of the plastic casing around the pedal and strapped on 6 heavy
duty *** bands. Works great and is easily adjustable to my preferance
now. It's a little work (mostly taking the pedal casing apart) but a lot
better than buying a new unit.
>> I saw your post in the newsgroup and just wanted to let you know I had the same
>> problem. I wrote to thrustmaster, after having the same problem with the T1
>> and the T2, and got no reply at all. I'll never buy another thing from
>> Thrustmaster. Just thought I'd let you know your not the only one to get shafted
Quoted text (9 lines)
>Add me to the list of those who are extremely disappointed with >Thrustmaster. The new pedals utilize 2 springs on each pedal, but they >seem to break twice as fast as the old ones (I broke both throttle >springs in less than a month). I called Thrustmaster and was told they >do not have any replacement springs yet, so I guess we are screwed for >now. I tried to make a spring myself, but it didnt make it a week. >Anybody got any opinions on the TSW? I am going to seriously look at >getting one of these wheels. How is TSW customer support? How long do >the damn springs last?> I had my springs snap also; however, I never had any problems with
> Thrustmaster. I e-mailed them my problem through their web page and I not
> only received springs for both gas and brake...they sent me spare springs as
> well. And the new springs are stronger. Have you tried their web page? My
> response was quick and satisfactory. Just thought I'd let you know.
Same story with me. I emailed them via the web page and had 2 new (and
stronger) springs within a week.
Jim
get a custom made TSW. no bungy. bike chain!!!
Since I posted a /GGGRRRR/ that I already snapped my throttle springs in a
TMNPW, I will also follow-up & say that 2 emails from last week got answered
this A.M....but a phone call the day after I sent e-mails had replacement
springs to me in the mail yesterday [THANKS Thrustmaster :-))]. They also
had me send in my brokens...so some R&D is occuring after the fact ;-).
Happy Lappin'
Wade Tschida
I agree with Ron Thrustmaster by far is one of the better companies that
support thier products.
> >I saw your post in the newsgroup and just wanted to let you know I had the same
> > problem. I wrote to thrustmaster, after having the same problem with the T1
> > and the T2, and got no reply at all. I'll never buy another thing from
> > Thrustmaster. Just thought I'd let you know your not the only one to get shafted.
