Have Actlabs gone bankrupt? I've been trying to contact them for the
last two weeks about an RS wheel I ordered over two months ago. I
ordered the RS on Oct. 9, and they promptly charged my Visa on Oct.
14. But ever since then, I have not heard from them or seen my RS
wheel. I've left 4 voice messages on their phone system. You have to
leave voice messages because you never can talk to a human when you
call their 800 number. I wonder if anyone even works there. They
have never returned any of my calls. I have sent them 3 emails as
well. No response either. I call their 800 number usually twice a
day. I never get to speak to anyone. Someone named Brian always
comes on with a recorded message saying he's on the phone. For some
reason I doubt that.
Is Actlabs even a real company? Do they even make any products? Is
this some sort of web based scam that I have encountered? Should I
call the police?
If you're considering buying a wheel from Actlabs, please reconsider.
Jason
I live in Vancouver where Act Labs is based, and picked up my wheel
directly from them last week. They are for real, although I dont know
why they havent returned your calls. I used the non 800 #, and got
through right away (twice) before buying. You might want to try that.
